Make A Bigger Difference

Case Manager

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

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POSTED
01/31/25

SALARY
$27.47

JOB TYPE
Clinical Staff [300s]

REQ
# 25038

LOCATION
4462 Park Ave
The Bronx, NY 10457, US

Make a bigger difference


Case Manager

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

· If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live.

• Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

PURPOSE:
The Supervised Independent Living Program (SILP) provides transitional living environment for older youth who are ready to move towards independent living but could benefit from a supportive environment to build the skills required to live independently. The SILP provides resources for youth 18-20 years old are experiencing challenges as they transition to adulthood.

POSITION OVERVIEW:
The Case Manager is the most senior level of direct care staff working with clients of the Jewish Board’s children’s community residential programs. The Case Manager provides support and counseling with goals of stabilization, incorporation of independent living skills, and successful discharge to the community.

KEY ESSENTIAL FUNCTIONS:
Client Engagement
• Evaluates and assesses independent living skills, and supports clients in meeting individual goals.
• Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission.
• Advocates on behalf of residents with other services providers.
• Links residents to community based treatment and collaborates with other services providers when coordinating services.
• Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains agency policies and procedures to residents.
• May run groups under supervision.
• Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
• Accompanies residents to appointments as needed.
Team Process:
• Participates in intake, assessment, discharge, and follow-up conferences.
• Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings.
• Participates in planning and execution of special and holiday events.
DOCUMENTATION:
• Files incident reports as appropriate.
• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Insures progress notes meet monthly billing documentation requirements, if applicable.
CORE COMPETENCIES:
• Excellent resident engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team
EDUCATIONAL / TRAINING REQUIRED:
• A Bachelor’s degree is required; Master’s degree in Human Services or related field preferred
ADDITIONAL QUALIFIICATIONS NEEDED:
• Willingness to work with adolescents/young adults living with the impact of trauma and experience mental health challenges.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes-slow process of stabilization and recovery.

COMPUTER SKILLS REQUIRED:
• Familiarity with working in Windows environment.
• Ability and willingness to learn new systems and application software.
• Familiarity with Connections (ACS record), preferred.
• Familiarity with telehealth.

VISUAL AND MANUAL DEXTERITY:
• Travel in the community with residents utilizing agency vehicle
• Engage in physical activities with the residence
• Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens.
• Able to input data into the Electronic Health Record.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT:
• Travel in the community with residents utilizing agency vehicle
• Ability to assist residents with carrying groceries, laundry and other household items.
• Engage in physical activities with the youth
• Walk up and downs stairs.
If you join us, you’ll have these great benefits:
• Generous time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance

Who we are:
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:


We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

APPLY NOW

Your candidate journey.

  • 1

    Review Your Application

  • 2

    Schedule Your Interview

  • 3

    Receive Your Offer

  • 4

    Complete Documentation

  • 5

    Attend New Hire Orientation

  • 6

    Start

learn more about your candidate Journey
Who We Are

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

Our Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person
with dignity
We act with respect and caring towards our clients, colleagues, and communities.
Strive to
be outstanding
We are exceptional professionals in all that we do.
Embrace each
other’s differences
We create a fair and inclusive environment for all.
Engage individuals and families
as our partners
We heal our communities one person at a time through thoughtful collaboration.
learn more about our Culture
 
We Are An Equal Opportunity Employer
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.