Program Directory

Choose your path then follow it.


1-844-ONE-CALL (1-844-663-2255)

55 Westchester Square
Bronx, NY 10461

Personalized Recovery Oriented Services (PROS) is a strength-based, person-centered, and recovery-oriented program that helps New Yorkers with a mental health diagnosis achieve their chosen life goals by addressing the barriers in their recovery.

Participants work toward achieving their chosen life goals. Many participants would like to return to work or school, move to more independent housing, build relationships, or achieve and maintain wellness. With the assistance of PROS staff, they develop a weekly schedule of services to help them achieve their goal. Participants gain a renewed sense of hope and self-empowerment through a PROS community of staff and peers.

Participants can continue to receive services with their current outpatient therapist and/or prescriber while attending PROS.

What is PROS?

Our Approach

Our Services

Our Approach

We help ensure you achieve your goals and design your own unique path that best guides your personal recovery. To accomplish this, we work with you to:

  • Build trust by communicating transparently and clearly about our program, services, and treatment.
  • Encourage you to regain control of your life and care.
  • Engage with other natural supports in community-based services.
  • Ensure that you have the skills to achieve important goals in your life.
  • Enhance your ability to have healthy relationships.
  • Promote security and a sense of well-being in your life.

Our Services

To support you on your journey, we provide the following services as needed:

  • Individual and group counseling
  • Skills development
  • Relapse prevention
  • Psychiatric services
  • Medication management
  • Vocational/educational services
  • Free breakfast and lunch
  • Metrocards or transportation services for eligible participants

PROS accepts adults of all races, ethnicities, religions, gender expressions, and sexual orientations who are eighteen and over with a mental health diagnosis that impedes their ability to function in the community.

We accept Medicaid and Medicaid managed care insurance plans and offer a sliding fee pay system.

Who is Eligible and How Much Does it Cost?

HELP is a phone call away.

1.844.ONE.CALL (844.663.2255) is a quick way to find services near you.

Our intake team is available Monday to Friday, 9am to 5pm, to help you schedule an appointment or share more information about our services.

Call Us Today

Reach out by Email.

Please fill out the form below if you would like to email us a question, share your experiences getting services from this location, or ask for additional support.