Discussing How COVID-19 Changed Mental Healthcare
Our CEO, Jeffrey Brenner, discusses the shift to providing telehealth during COVID-19.
Read on Gothamist
“Prior to COVID, 100% of our work was in person, and then during COVID, it suddenly switched almost overnight to 100% being remote telehealth,” said Dr. Jeffrey Brenner, CEO of The Jewish Board, a mental health nonprofit that serves a mix of Medicaid and commercially insured patients across the five boroughs. Five years later, he said, about three-quarters of therapy visits still take place remotely.[…]
Brenner said the Jewish Board mostly goes by patient preference, with some exceptions. For instance, he said, telehealth is not appropriate for young children or some people with serious mental illnesses who have very disorganized communication styles.
The shift toward telehealth can also put older adults at a disadvantage. New Yorkers over 65 experiencing serious psychological distress are far more likely to say challenges using telehealth pose a barrier to care than young adults and teens, according to the city’s 2024 State of Mental Health report.
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