Padma's Story: Finding Confidence and Success Through Personalized Care
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Stories of Recovery

Padma's Story

Finding Confidence and Success Through Personalized Care

After experiencing a mental health crisis that led to hospitalization, Padma* was ready to get back on track with her career. With her degree in hand and aspirations to start work, she lacked key internships that many of her peers had and professional experience to get noticed by recruiters. That’s when our Personalized Recovery Oriented Services (PROS) program, which helps New Yorkers find their strengths, address their specific needs, and reach their unique recovery goals, stepped in.

Building Confidence and Skills

When Padma first joined Bronx PROS, she was unsure of herself. She knew that what she was doing to advance her career wasn’t working, and she wanted a mentor who understood her struggles and could offer personalized guidance. That’s when she was paired with Gianni, a dedicated career coach, mentor, and volunteer through our Young Leaders’ Initiative. The program connects participants seeking vocational support who saw potential in her, even when she doubted herself.

Gianni worked one-on-one with Padma to develop both her professional and personal skills, understanding that healing and growth often require more than just traditional resources. As a career coach specializing in preparing job seekers for the next wave of their careers, Gianni gave Padma practical tools for improving her professional presence. Through mock interviews, tailored advice on dress and appearance, and consistent encouragement, Padma began to see a change in how she approached her goals.

Transitioning to Professional Success

The transformation wasn’t just on paper—it was in how Padma felt about herself and her future. “I used to go into interviews nonchalantly and unprepared, but now I know what to do and say,” she said, emphasizing how much she had grown under Gianni’s mentorship. He even provided resources like videos and articles, which at first felt dry and uninteresting but later proved to be invaluable as Padma grew more focused on her future. They also worked on her resume, making it more professional and reflective of her aspirations.

What Gianni taught me wasn’t just about getting a job—it was about learning to stand out and take charge of my future. He showed me how to be more professional, how to connect with others, and how to take control of my life.

–Padma

Finding a Path Forward and Looking Ahead

Padma’s growth from Gianni’s mentorship continued throughout the month, with them meeting 2-3 times a week. After their time together, Padma felt prepared for something bigger – for the first time in a long while, she felt she was on the right path. “Gianni was a great teacher and did an amazing job. There’s a deficit in people going through mental health episodes who really need this help. His support was a breath of fresh air,” Padma shared, reflecting on how Gianni’s guidance made all the difference.

Today, Padma is working in administrative and retail roles, focusing on how to continue improving her professional skills and prepare for her next step. She continues to pursue opportunities, and though her journey to break into her chosen field is ongoing, she is now more confident and dedicated than ever.

Padma’s journey demonstrates the importance of having someone who genuinely cares about your success. “It wasn’t easy, but with the help of Bronx PROS and Gianni, I now know how to navigate the professional world. I feel like I’m finally on my way to living the life I deserve,” she said.

*Names have been changed to protect the privacy of our clients.

Our Continued Support

Learn more about our adult recovery supports and how we’re helping New Yorkers manage their mental health and live with greater independence.

Adult Recovery Supports


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